Mail Quota

Mail Quato Info

Email Client Settings

 


Questions? Problems? We're here to help. If you're having ANY difficulties with your VailNet/ColoradoNet service, please contact us at 970-949-3318 during business hours, or email us at support@vail.net.

 

Mail Quotas

What is a mail quota?

A mail quota is the amount of space reserved on the server to house your email messages. You can think of it as the size of your post office box. The VailNet / ColoradoNet mail quota is 50 Megabytes; this is roughly equivalent to 15000 single page email messages.

What causes a mailbox to become over quota?

When checking email: Not removing messages from the mail server. Recieving lots of large emails or emials with large attachments. Not check or picking up emails for a long period of time.

Reasons for your box to exceed the quota include:

Email attachments: Large email attachments may lead to a mailbox exceeding the quota. Generally speaking, email messages without attachments are less than 10 Kilobytes; however, an attached image, program file, or multimedia file can sometimes be larger than 5 Megabytes! See Email Attachments for more information.

Copies of messages are left on server: If you have configured your email program to leave a copy of your email messages on VailNet's server, your mailbox can quickly become over quota. Click here for instructions on how to check your email settings to be sure you do not have this option selected.

What happens when my mailbox is over quota?

If your mailbox exceeds the quota, meaning there is no room for any additional mail in our mailbox on VailNet's server. All new messages will bounce back to the sender. This is a lot like a P.O. Box that is so "stuffed" with letters that there is no room for the post office to put in more mail.

How do I keep my mailbox below quota?

If you use an email program, such as Outlook Express or Netscape Messenger: Download all email from the VailNet / ColoradoNet server to your PC.

If you use IMAP (Some Web based mail program), watch the size of messages you receive. Consult your email program help if you are not able to see the size of your messages.

Remove messages with large attachments by saving them to your computer's hard drive, or by deleting them.

Do not leave a copy of the messages on the server. This option is available on most email programs. Select your email program below for instructions for disabling this option.

Windows

Outlook Express 4, 5 & 6 Netscape 7

Outlook 98 Netscape 4.5-4.7

Outlook 2000 Netscape 4.0x

Eudora Pro Eudora Light

Macintosh

Outlook Express 5 Netscape 7

Outlook Express 4.5 Netscape 4.5-4.7

Eudora Pro Netscape 4.0x

OS X Mail

Note: If you need to leave copies of email messages on the server, check your email program for an option to remove messages after X amount of days or to remove messages from the server when you delete them from your computer. If you receive a message with a large attachment that you would like to keep, you may want to use webmail client to remove it from the server after it has been downloaded to your computer.

     
 
 
 
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