Mail
Quotas
What is a mail quota?
What causes
a mailbox to become over quota?
What happens
when my mailbox is over quota?
How do I
keep my mailbox below quota?
What is a mail quota?
A mail quota is the amount of space reserved
on the server to house your email messages. The VailNet, ColoradoNet,
and MountainMax mail quota is 50
Megabytes; this is roughly equivalent to 100,000 single page
text only email messages.
What causes
a mailbox to become over quota?
When you check your email using a program
like Outlook express using the POP3 protocol, the messages
are downloaded from the mail server to your computer and therefore
do not count towards your quota. Reasons for your box to exceed
the quota include:
Email attachments: Large email attachments
may lead to a mailbox exceeding the quota. Generally speaking,
email messages without attachments are less then 100 Kilobytes;
however, an attached image, program file, or multimedia file
can sometimes be larger than 5 Megabytes! See
Email
Attachments for more information.
Copies of messages are left on server: If you
have configured your email program to leave a copy of your
email messages on the server, your mailbox becoming over quota.
Click here for instructions on
how to check your email settings to be sure you do not have
this option selected.
What happens
when my mailbox is over quota?
You will receive an email, warning you that
your mailbox is getting close to quota. If your mailbox exceeds
the quota, there is no room for additional mail and all new
messages will bounce back to the sender.
How do
I keep my mailbox below quota?
If you use an email program, such as Outlook Express
or Netscape Messenger:
- Download all email
from the email server to your PC.
- Remove messages with
large attachments by saving them to your computer's hard
drive, or by deleting them.
- Do not leave a copy
of the messages on the server. This option is available
option on most email programs. Select your email program
below for instructions for disabling this option:
Note: If you need to leave copies of email
messages on the server, check your email program for an option
to remove messages after X amount of days or to remove messages
from the server when you delete them from your computer.
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